Draft — to be reviewed before launch

Delivery & returns

Last updated: [DATE]

Seller

[TRADING NAME / LEGAL NAME], [ADDRESS]. Email: [EMAIL].

Delivery

• We deliver to UK addresses only.
• P&P is a flat £5 per order, whatever you buy.
• Orders are dispatched within [X working days] by [COURIER]. Shirts may take longer if made to order — [CONFIRM LEAD TIME].

Changed your mind?

You can cancel your order within 14 days of receiving it. Let us know by email, then return the items unused and in their original condition within 14 days of telling us. We'll refund the item price and the original P&P within 14 days of getting the items back. Return postage is paid by you unless the item is faulty or wrong.

[If any items are personalised or made to order, they can't be returned for a change of mind — state that here.]

Faulty or wrong items

If something arrives faulty, damaged or isn't what you ordered, email us within 30 days of delivery with your order email and a photo. We'll replace it or refund you in full, including return postage.

Sizing

Shirts come in kids' sizes 1–2 years to 11–12 years and adult sizes XXS to 7XL. See the size chart — measure the front of your best-fitting shirt laid flat.

These terms don't affect your statutory rights under UK consumer law.